www.sharon.ai is a service provided by ubisend Ltd., a United Kingdom company
("www.ubisend.com", "ubisend", "Sharon.ai", "www.Sharon.ai", "Sharon", "we", "us", or "our").
applies to the Service, and your choices about the collection and use of information.
them in our Terms of Service ("Terms").
As a tool used to collect and store personal information and other data, your privacy and
discloses our personal information gathering and dissemination practices with respect to
Information Collected by the Services
“Personal Information” is information that identifies you as an individual, which
includes, but is not limited to:
- Organization Name
- Email Address
We may combine your Personal Information with information that we receive from and about
you, online and offline, including from third parties.
Log information is any information automatically reported by your browser each time you
access our service. When you use our service, our servers automatically collect and
store this information, which may include the IP address, browser type, referring site,
number of clicks and how you interact with links on the service.
Sharon.ai may directly collect analytics data, or use third-party analytics tools,
to help us measure traffic and usage trends for the Services. These tools collect
information sent by your browser or mobile device, including the pages you visit and
other information that assists us in improving the Service. This analytics data may
enable Sharon.ai to relate your use of the Services to personally identifying
information that you previously submitted.
Information Collected with Cookies
aggregate data about site traffic and site interaction so that we can offer better site
experiences and tools in the future. We may contract with third-party service providers
to assist us in better understanding our site visitors. These service providers are not
permitted to use the information collected on our behalf except to help us conduct and
improve our business. You can reset your web browser to refuse all cookies or to
indicate when a cookie is being sent. However, some features of the Service may not
function properly if the ability to accept cookies is disabled
How we use Personal Information
Any of the information we collect from you may be used in one of the following ways:
- To improve the Services. We continually strive to improve our
website offerings based on the information and feedback we receive from you.
- To improve customer service. Your information helps us to more
effectively respond to your customer service requests and support needs.
- To process transactions. Your information, whether public or
private, will not be sold, exchanged, transferred, or given to any other company for
any reason whatsoever, without your consent, other than for the express purpose of
delivering the purchased product or service requested.
We do not sell, trade, or otherwise transfer to outside parties your personally
identifiable information. This does not include trusted third parties who assist us in
operating our website, conducting our business, or servicing you, so long as those
parties agree to keep this information confidential. We may also release your
information when we believe release is appropriate to comply with the law, enforce our
site policies, or protect ours or others rights, property, or safety. However,
non-personally identifiable Content information may be provided to other parties for
marketing, advertising, or other uses.
Third Party Links
Occasionally, at our discretion, we may include or offer third party products or services
on our website. These third party sites have separate and independent privacy policies.
We therefore have no responsibility or liability for the content and activities of these
linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any
feedback about these sites.
To help protect the privacy of data you transmit through the Services, where personally
identifiable information is requested, Sharon.ai uses SSL/TLS to encrypt the
information that is sent between your computer and Sharon.ai's servers. In
addition, Sharon.ai takes steps to protect the user data we collect against
We host our Services with Amazon Web Service (AWS) technology. Amazon continually manages
risk and undergoes recurring assessments to ensure compliance with industry standards.
Amazon’s data center operations have been accredited under: ISO 27001, SOC 1 and SOC
2/SSAE 16/ISAE 3402 (Previously SAS 70 Type II), PCI Level 1, FISMA Moderate,
Who has Access to Messages Transmitted via Sharon.ai?
Any messages transmitted via channels with which the Services integrate may be accessible
to certain third-party organizations, such as messaging platforms, mobile networks, SMS
gateway services and social media services. These organizations have their own rules,
policies, and security measures controlling who has access to messages transmitted
through their services.
The information that is transmitted through or stored on Sharon.ai is only
available to those with whom you choose to share such information.
The employees and contractors of Sharon.ai may in certain circumstances access the
information on your account if required for customer support or legal purposes.
Where is Content Stored and Processed?
Content and information collected through the Services is stored and processed in the
Correcting or Updating User Information
You may correct or update information collected about you by contacting Sharon.ai
at [email protected] We will use reasonable efforts to update our records. For our
records, we may retain original and updated information for reasons such as technical
constraints, dispute resolution, troubleshooting and agreement enforcement.
If you have any questions about reviewing or modifying your account information, you can
contact us directly at [email protected]
How long will you keep my User Content?
Following termination or deactivation of your User account, Sharon.ai may retain
your profile information and Content for a commercially reasonable time for backup,
archival, or audit purposes, unless you explicitly request the deletion of all
information and Content pertaining to your account.
may provide you additional forms of notice of modifications or updates in the form of
email or banner notices in our website. Your continued use of the Services after any
Persons Under 13 Years of Age
We do not knowingly collect or maintain personally identifiable information from persons
under 13 years old, and no part of the Services is directed to persons under 13. IF YOU
ARE UNDER 13 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS OUR SERVICES AT ANY TIME OR IN
If Sharon.ai learns that personally identifiable information of persons less than
13 years old has been collected without verifiable parental consent, then
Sharon.ai will take the appropriate steps to delete this information. If you are
a parent or guardian and discover that your child under the age of 13 has obtained a
Sharon.ai account, then you may alert Sharon.ai at the address below and
request that we delete that child's personal information from our systems.
reason, you may contact us by e-mail at [email protected]
Effective: 24th November 2016